Terms and Conditions

All our items are verified authentic using LegitGrails.

L.M.T.S.A showcases only higher end, 100% authenticated luxury brands (NO replicas or fakes).

L.M.T.S.A has taken every effort to ensure all items promoted & sold on the L.M.T.S.A Instagram platform are 100% authentic.

We pride ourselves in ensuring that every item that comes through our doors is carefully & meticulously inspected by our inhouse authentication specialists, as well as every item is inspected by LEGITGRAILS, a highly specialised 3rd party authentication company. They make use of Hybrid Authentication, combining human expertise with AI assessments to ensure high accuracy. Authentication certificates are provided which are unique to each verified item.

love.me.twice.sa has a zero-tolerance policy when it comes to Fakes.

Where evidence identifies false representation, L.M.T.S.A promises 100% money back guarantee. The seller will be removed & L.M.T.S.A reserves the right to take further action. L.M.T.S.A fully cooperates with brands seeking to track down the source of counterfeit items, which includes revealing the contact information of consignors submitting counterfeit goods.

Should you wish to sell your items on the love.me.twice.sa platform & authenticity documentation cannot be provided, an authentication service is available to the seller.

 

Compliance with Law and Fraud Protection:

We may disclose any information we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. In addition, we may disclose any information when we believe, in our sole discretion, disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with suspected or actual illegal activity.

By viewing this website, you hereby acknowledge that you have read and accepted the Protection of Personal Information (POPIA) disclaimer. love.me.twice.sa shall take all reasonable measures to protect the personal information of data subjects and for the purpose of this disclaimer “personal information” shall be defined as detailed in the Promotion of Access to Information Act, Act 2 of 2000 (“PAIA”) and the Protection of Personal Information Act, Act 4 of 2013 (“POPI”).

The PAIA and POPIA Acts are available online at www.gov.za/documents/acts According to these definitions, personal information refers to information that relates to you specifically, such as your name, age, gender, identity number, your email address etc.

love.me.twice.sa collects, stores, and uses your information primarily for the
following purposes:

  • To provide services to you as instructed and requested by you.
  • To authenticate your information as per clients’ requests
  • To compile non-personal statistical information about browsing habits, click patterns and access to the website.

Whenever you use our website, contact us electronically or use one of the services offered by us, we will collect your personal information. The information we maintain concerning our clients is stored in databases (where that have built-in safeguards to ensure its privacy and confidentiality. love.me.twice.sa accepts no liability whatsoever for any loss, damage (whether direct, indirect, special, or consequential) and/or expenses of any nature whatsoever which may arise as a result of, or which may be attributed directly or indirectly from information made available on these pages or links, or actions or transaction resulting therefrom.

The purpose of this policy is to describe the way that we collect, store, use, and protect information that can be associated with persons or another specific natural or juristic person and can be used to identify you or that person. This policy applies to all visitors to our website or persons who have ordered the goods or services that the company provides. By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all of its terms.

We at lovemetwicesa respect your privacy and value the relationship we have with you. Your visit to this website is subject to this Privacy Policy and our Terms & Conditions. ThisPrivacy Policy describes the types of personal information we collect at the lovemetwicesa website, currently located at www.lovemetwicesa.co.za (this “Site”), how we may use that information and with whom we may share it. Our Privacy Policy also describes the measures we take to protect the security of this information as well as how you may reach us to update your contact information, remove your name from our mailing list or ask us any questions you may have about our use of your personal information. It also explains how you may elect to stop receiving communications about our products and services.

As the owner and operator of this Site, lovemetwicesa may need to collect, store and use information about users of this Site. lovemetwicesa recognizes the importance of protecting any personal information collected and respects the privacy of visitors to this Site. For purposes of this Privacy Policy, the terms “personally identifiable information” and “personal information” refers to all information about you as an identifiable individual, such as your name, e-mail
address, phone numbers, information provided by you when filling in forms or surveys on our Site and, details of your visits to our Site.

Please note that this Privacy Policy governs only information provided to lovemetwicesa. It does not govern any other information or communications that may reference lovemetwicesa. If you link to another website from this Site (“third party link”), you are subject to the privacy policy published on, and in respect of, that website.

 

Use of personal information:
You may choose to provide us with personal information when you visit our Site. For example, if you decide to complete a user registration form or complete an online survey, you may be asked to provide certain information such as your contact information (name, email address, mailing address, and telephone number).

If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information.

 

Communication:
If you have elected to provide us with your contact information, e.g. by registering at this Site, emailing our Customer Service department or placing an order, we may provide you with service related announcements concerning this Site or contact you regarding your customer service requests or your order. For example, all registered users will receive a welcoming email to confirm their registration. We may also contact you to respond to product questions or concerns that you may express. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that we offer our customers.

We base our prices on global market-related values and trends, taking into account the designer, item type, age, condition and current market demand. Certain brands and styles retain a higher resale value and can thus command higher prices than others. We strive to pay you the highest possible price within a reasonable amount of time.

  • 50% of the selling price for all items under R2000.00
  • 30% of the selling price for all items priced R2100.00 – R5000.00
  • 25% of the selling price for all items priced R5100.00 – R50000.00
  • 20% of the selling price for all items over R51000.00
  • Standard Shipping Cape Town 2-5 business days (R99.00).
  • Standard Shipping National 2-5 business days (R195.00).
  • Express Shipping 1-3 business days (request quote email info@lovemetwicesa.co.za).

We are not affiliated or associated with the original brand owners of the items we sell or showcase. While we may sell products from the luxury brands, we operate independently of these brands. All brand names, logos, and trademarks displayed on our website are the property of their respective owners. We respect these trademarks & use them solely for identification purposes.

All rights to the original brands and their products are reserved for the respective brand holders.

All items have been verified authentic by Legitgrails.

All items sold on the love.me.twice.sa platform have lead a previous life and may have signs of wear & imperfections.